Eezee Support Center

General Enquiries 15

• Can I get a discount if I buy in bulk?
• How can I view the items that I have added?
• Do you provide warranty for your products?
• Do you have the Certificate/SDS/MDS for these items?
• How do I get a quote?

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Delivery 11

• Are you able to provide free delivery?
• How does free delivery work?
• What is your lead time for express delivery?
• Are you able to deliver on the same day?
• Why do we charge a delivery fee?

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Payment 5

• I don’t have a credit card or paypal account, how do I pay?
• Is it safe to use my credit card on your website?
• Are there any additional charges?
• How do I pay if my company policy only allows me to pay by cheque?
• What are the available payment options?

Orders 4

• How do I know if my order has been successfully submitted?
• I would like to change my order. What should I do?
• Can I cancel my order?
• I no longer require the items I bought. Is there a return policy?

Checkout/Punchout Quotation 4

• Punchout Enterprise - How to punchout Quotation from Eezee
• Consumer - How to Checkout Eezee Quotation
• Normal Enterprise - How to Checkout Quotation
• SAP Ariba - How to Punchout Eezee Quotation

Others 0

General Enquiries 6

• How to be a Seller on Eezee?
• How do I get my Payment?
• Delivery Terms
• Could I add more contact points in my Seller Account?
• I forgot my Seller Account password. How to retrieve it?

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Seller Centre 5

• How do I upload my product?
• I have 1000 products I wanted to upload. Is there a faster way I can do so?
• What is Impression and Viewability?
• [Catalog Management] How do I hide or show products in my catalog?
• How do I increase my product SEO ranking?

Promotional Package 0

General Enquiries 7

• Can I request credit terms for my business?
• What systems are you guys able to integrate with?
• Do I need to call you for quotations?
• How much does it cost to integrate?
• Why is delivery charged by items? Do I get free delivery if I purchase more items?

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Procurement 0

General Enquiries 0