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Buyer
Sellers
ERP Integrations
Eezee Procurement System
Knowledge base
Buyer
General Enquiries
15
How can I view the items that I have added?
Can I get a discount if I buy in bulk?
Do you provide warranty for your products?
Do you have the Certificate/SDS/MDS for these items?
How do I get a quote?
See all 15 articles
Delivery
11
Are you able to provide free delivery?
How does free delivery work?
What is your lead time for express delivery?
Are you able to deliver on the same day?
Why do we charge a delivery fee?
See all 11 articles
Payment
5
I don’t have a credit card or paypal account, how do I pay?
What are the available payment options?
Is it safe to use my credit card on your website?
Are there any additional charges?
How do I pay if my company policy only allows me to pay by cheque?
Orders
4
How do I know if my order has been successfully submitted?
I would like to change my order. What should I do?
Can I cancel my order?
I no longer require the items I bought. Is there a return policy?
CS & BD
1
CS X BD Customer SOP
Seller
General Enquiries
6
How does delivery work?
How does payment work?
What is a viewable impression & viewability?
How do I increase my product SEO ranking?
How do I become a seller on Eezee?
See all 6 articles
Seller System
3
I have registered myself as a user, but not as a seller on the platform. When I tried to log in as a seller I couldn't get it running.
How do I upload products?
How do I use the mass uploading feature?
Promotional Package
2
How does the COVID-19 package work?
What is the COVID-19 package about?
ERP Integrations
General Enquiries
7
Can I request credit terms for my business?
What systems are you guys able to integrate with?
Do I need to call you for quotations?
How much does it cost to integrate?
Why is delivery charged by items? Do I get free delivery if I purchase more items?
See all 7 articles
Eezee Procurement System
Procurement
0
General Enquiries
0
